Even high quality products can break down with regular use. The term of the manufacturer's warranty represents only a fraction of a product's life. That's when ESP protects you, ensuring that your products perform just like new.
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Even high quality products can break down with regular use. The term of the manufacturer's warranty represents only a fraction of a product's life. That's when ESP protects you, ensuring that your products perform just like new. |
Frequently Asked QuestionsIs it too late to benefit from ESP?
You can add or upgrade your Extended Service Protection Plan for
up to 30 days from the date of purchase of the product to be covered.
Do I have to pay for shipping or transfer costs when my
product needs repair?
All you have to do is bring your product to an AVU near you. If
your product requires transport to a repair facility, we take care of it.
What if my product can not be repaired?
If we are unable to repair your product, we will replace it with
a brand new one, or if that model is no longer available. we will replace with a
comparable product.
What if my product is lost or stolen?
If you purchase the replacement through AVU, the balance of the
warranty may be transferred to the end of the manufacturer's warranty.
What if I never use my Extended Service Protection?
This is the best part - if you should, for whatever reason, not
use your Extended Service Protection privileges, we will give you an in-store
credit for 100% of your ESP's original puchase price!
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